Frequently Asked Questions

Do you have questions about using the ViBuCard?

You will find answers to frequently asked questions here. If you cannot find an answer to your personal question, you can contact our support.

After you have passed on the ViBuCard, the recipient can either store the ViBuCard with your name and profile picture "in the smartphone on the start screen", or save the "vCard" in the phone book.

As soon as you have a new company location, for example, it is sufficient to log in and enter the new company location in your profile area. Your contact details will then be updated. Without additional costs. Of course, this also applies to all other data and files.

Yes, here it would be advantageous if you send us an e-mail with your wishes. We will then discuss and create a personalised corporate ViBuCard together. We offer special prices for packages of 2 or more Business Cards. Please ask us about this.

This is also possible. When creating your ViBuCard, you can determine your background and the border colour yourself via RGB Editior. This ensures the corporate identity.

Depending on the model, the chip is usually placed in the upper area of the iOS. With Android, it can also be at the top or in the middle of the smartphone. Practice makes perfect. If the transfer does not work immediately with the NFC accessory, the recipient can scan the QR code.

Depending on the accessory, the service life is between 10 and 20 years.

The statistics show when and where the ViBuCard with the ID vibucard was opened, scanned or passed on via NFC. The information on this geotargeting method comes directly from the internet provider (access point), therefore the information should only be seen as approximate guidelines. These can also deviate from the actual position.

Of course ! When you purchase one of our exclusive NFC accessories, all you have to do is enter your URL. That's it!

No, the ViBuCard is a web-based site and can be opened with a smartphone and computer. The recipient receives a direct link to your ViBuCard, and therefore does not need to install an app.

Android smartphones usually all have an integrated NFC chip. The iOS iPhone models 6/6s/6+ do not. Iphone 7/8/X requires iOS 11+, background scanning disabled. NFC reading possible via the control centre. iPhone XS/XS Max/XR and all future iPhones - Fully compatible, background scanning enabled.

No, we do not index your ViBuCard link. This means that you cannot be found on the web. Unless you share your ViBuCard on social media.

Yes, our employees are continuously trained with regard to data protection. Nothing is more important than the protection of your personal data.

If this should be the case, we will immediately inform our affected customers and explain the problem. The client can then fulfil his duty of notification and inform the supervisory authority.

We are committed to always doing our best in this area, which is why the default setting Data Protection Friendly (Art. 25 EU-DSGVO) is equipped accordingly to protect your rights.

The customer, of course! However, he is also responsible for all the data he enters. ViBuCard offers a platform for digital data exchange, we do not pass on the data to third parties. All other legal provisions and requirements regarding data protection are fulfilled in accordance with the requirements of the EU Basic Data Protection Regulation.

If the customer has informed us what will happen to the data in the event of death, for example, then exactly these steps will be taken. Otherwise, the data will be deleted after a period of 1 year without any contact with the client or family members.

Due to our regular backups, the probability of data being lost is very low. At the same time, the redundant connection to the server guarantees the security of the data.

The ViBuCard can be shared via link by copying the URL (in the address line of the browser) and pasting it e.g. into the email signature, as it opens like an internet page in the browser.